Play responsibly, stay safe
Enjoy entertainment at rd999 within your limits — our tools, guidelines, and support team are always here for you.
Our commitment
rd999 believes gaming should be a source of enjoyment — not stress or financial hardship. We are committed to creating a safe and transparent environment for players in Bangladesh. On this page you will learn how to keep your gaming habits healthy, which tools are available to you, and how to get help if a problem arises.
Gaming is a form of entertainment. It should never be considered a substitute for income. Only play with money whose loss will have no impact on your daily life.
Our protection tools
Set a deposit limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.
Session time limit
Set up automatic logout after a specific period of time. This helps avoid spending too much time playing and keeps you in conscious control of your gaming.
Time-Out
If you feel you need a break, use the time-out feature. Take a break of anywhere from 24 hours up to 90 days — during this period no transactions or gaming will be possible on your account.
Self-Exclusion
If controlling your gaming becomes difficult, choose the self-exclusion option. Once active, your account will be suspended for the long term and no promotional messages will be sent to you.
Activity review
Track your gaming history, wins and losses, and time spent. Reviewing your own habits makes it easier to make informed decisions. This information is always available in the rd999 account section.
24/7 support
If you have any concerns about your gaming, contact our support team. Help is available in Bengali via live chat or email — any time, any day.
21+ age restriction
To open an account and play at rd999 you must be 21 years of age or older. This is not just a rule — it is our responsibility.
We regularly verify age to protect minors. If someone in your household is below this age limit and you want to prevent them from accessing this site, use a PIN lock or parental controls on shared devices.
- Age verification must be completed at the time of registration
- Suspicious accounts may be subject to verification at any time
- Accounts belonging to minors will be closed immediately
Age verification process
rd999 verifies age using the following methods:
- Checking National ID (NID) information
- Confirming the name matches the mobile banking account
- Additional documents may be requested if needed
- Withdrawals may be held until verification is complete
Your gaming health check
Think honestly about the questions below. If the answer to one or more is "yes", please speak with our support team.
- Are you spending more money on gaming than your budget allows?
- Are you placing larger bets to try to recover money you have lost?
- Do you feel uneasy or anxious when you are not gaming?
- Are you hiding your gaming from family or friends?
- Are you neglecting sleep, work, or study in order to game?
- Are you taking on debt or cutting essential expenses because of gaming?
- Have you repeatedly tried to stop gaming but failed?
How to use the tools
Set a deposit limit
After logging in to your rd999 account, go to "Account Settings" and choose your preferred daily, weekly, or monthly limit from the "Responsible Gaming" option. Reducing a limit takes effect immediately. A 7-day waiting period applies for increases.
Enable a time limit
On the same settings page, set your maximum play time from the "Session time limit" option. Once the set time is up, you will be logged out automatically and a warning message will be shown.
Take a break
When you feel you need some distance, choose the "Time-Out" feature. You can take a break of 24 hours, 7 days, 30 days, or 90 days. During the break you will not be able to log in to your account and no promotional messages will be sent.
Self-Exclusion
If you want to step away from gaming for the long term, use self-exclusion. Once active, your account will be fully deactivated and no new account can be opened. This step is not easy to reverse — so speak with our support team before making the decision.
Healthy gaming habits
Follow a few simple principles for an enjoyable experience at rd999:
- Set a budget before each gaming session and stick to it
- Take regular breaks while playing — at least 10 minutes every hour is ideal
- Avoid gaming when you are stressed, angry, or feeling low
- Do not think of gaming as a source of income — it is for entertainment
- Do not place larger bets in the hope of recovering money you have lost
- Prioritise spending time with family and friends
- Avoid gaming under the influence of alcohol or other substances
Financial protection
rd999's payment system includes several safeguards to help ensure your financial security:
The minimum deposit is just ৳100 — allowing you to play with low risk. Transactions via bKash, Nagad, and Rocket are fully secure and encrypted.
- Minimum withdrawal: ৳1,000
- Withdrawal time: just 5–30 minutes
- A history of every transaction is stored in your account
- Automatic alerts are sent for unusual transactions
Need help? Contact us
rd999 support team
If you have any concerns, questions, or problems related to gaming, our support team is always here for you. We listen with compassion and without judgment, and we are here to help.
Live Chat
24/7 direct support in Bengali and English
Email
[email protected]
If you feel that gaming is affecting your life or the life of someone close to you, do not wait — talk to us today. Problems are much easier to resolve while they are still small.
Enjoy rd999 safely
Game within your limits — whether it's cricket, slots, or casino, keep the fun going
For those aged 21 and above only. Play responsibly.